Frequently Asked Questions
General FAQ
What types of commercial construction projects does Keystone Design
Build specialize in?
We specialize in various commercial sectors, including retail centers, restaurants, dental and healthcare facilities, funeral homes, industrial buildings, multi-family housing, and more. Our services range from ground-up construction to remodels and tenant improvements.
What is a design-build firm?
A design-build firm like Keystone handles both the design and construction of your project under one contract. This approach simplifies the process, ensuring better communication, quicker timelines, and more efficient project management.
How do you ensure projects stay on budget?
We work closely with clients from the initial consultation to develop a realistic budget. Throughout the design and construction phases, we provide regular updates and cost tracking to ensure your project remains within the agreed budget.
How long does a typical commercial construction project take?
Project timelines vary depending on the scope, but most commercial construction projects, including new builds and remodels, take between 6-12 months. We provide a detailed schedule early in the process to help manage expectations.
Pre-construction FAQs
What should I expect during the inital consultation?
During the initial consultation, we’ll discuss your project’s goals, budget, and timeline. We’ll assess your space or site, offer preliminary ideas, and start developing a custom plan to meet your needs.
Can Keystone help with land acquisition and permits?
Yes, we assist with land acquisition and all permitting processes to ensure that everything is in compliance with local, state, and industry regulations. We handle the complexities so you can focus on your business.
What industries do you serve?
Keystone Design Build serves a wide range of industries, including healthcare, retail, restaurants, manufacturing, funeral homes, and more. We are experienced in creating specialized spaces that meet the unique needs of each sector.
Can you work on a project that is already partially designed?
Yes, we can step in at any phase of the project. If you already have a design or plans from another source, we can collaborate with your architect or designer and handle the construction phase.
Design and Planning FAQs
How does the design process work at Keystone Design Build?
Our in-house design team works closely with you to create a custom design that meets your functional and aesthetic needs. We ensure the design aligns with your brand and business goals while optimizing for operational efficiency.
How do you ensure that the design meets our industry-specific requirements?
We are experienced in designing spaces for various industries, and we stay informed on all relevant regulations and best practices. For sectors like healthcare, we incorporate industry-specific standards like HIPAA compliance, infection control, and accessibility requirements.
Can I make changes to the design once construction has started?
While it’s best to finalize the design before construction begins, we understand that changes may be necessary. We work with you to accommodate changes when possible, but it’s important to note that this can affect the project’s timeline and budget.
Construction FAQs
How do you ensure quality during construction?
Quality is at the core of everything we do. Our project managers oversee every aspect of the build, conducting regular inspections and ensuring that all work meets the highest industry standards. We also work only with trusted subcontractors and suppliers to guarantee top-quality materials and workmanship.
What happens if there are delays during construction?
Delays can happen due to weather, material availability, or unforeseen site conditions. If delays occur, we communicate with you immediately and provide an updated schedule. We do everything possible to stay on track and minimize disruptions.
How do you minimize disruption to our business during a remodel?
We plan construction schedules carefully to minimize disruption, often working in phases or during off-hours. We understand that your business needs to keep running, so we take every measure to ensure a smooth process.
What is the role of the project manager during construction?
The project manager serves as your main point of contact throughout the build. They coordinate the construction team, track progress, manage timelines and budgets, and ensure that the project is completed to your satisfaction.
Post Construction FAQs
What happens after construction is complete?
After construction, we conduct a thorough walkthrough with you to ensure everything meets your expectations. We also provide you with all necessary documentation, including warranties and maintenance guides, and we offer continued support if you need further assistance.
Do you offer warranties for your work?
Yes, we offer a standard one-year warranty on all workmanship. If any issues arise after project completion, our team will address them promptly.
How do you handle ongoing maintenance after construction is complete?
While we don’t provide regular maintenance services, we do offer support in the event that repairs or adjustments are needed. We can recommend trusted partners for ongoing maintenance.
Industry Specific FAQs
What special considerations do you make when building dental and healthcare facilities?
For healthcare and dental facilities, we focus on creating sterile, functional environments that comply with industry regulations, including HIPAA, ADA accessibility, and infection control standards. We also ensure that the layout supports seamless workflows for healthcare providers.
What makes restaurant construction different from other commercial builds?
Restaurants require careful planning for both front-of-house ambiance and back-of-house efficiency. We design kitchen layouts for optimal workflow, ensure proper ventilation, and build dining areas that enhance the customer experience.
Can you help design energy-efficient industrial buildings?
Absolutely. We prioritize sustainability and can design industrial facilities with energy-efficient features, including optimized lighting, HVAC systems, and eco-friendly materials to reduce operational costs and environmental impact.